Indian Railway Catering and Tourism Corporation (IRCTC), the e-ticketing arm of the Indian Railways, offers passengers the facility of filing a TDR (Ticket Deposit Receipt) for cancellation of e-tickets. TDR is meant for people who do not undertake a train journey despite having a booked ticket and want to apply for a refund, according to IRCTC's official website -irctc.co.in. TDR shall be filed within the time limits prescribed under railway rules for obtaining refund. It can be processed only if the customer was not able to perform the journey due to any of the reasons mentioned by the Indian Railways.
ADVERTISEMENT
Given below are the TDR filing reasons and refund eligibility as mentioned by IRCTC:
ADVERTISEMENT
After submitting TDR online, passengers can also track status of the refund case through tracking service provided by IRCTC.