Airlines expect that the diversions and delays caused by a spree of hoax bomb threats, which have affected 12 flights, including international routes, over the past 72 hours, will have a substantial financial impact, sources in airlines told NDTV Profit. With festival season has approached, such turbulence is unsettling for the sector.
"We are hoping for a faster resolution as we are not in a comfortable position to handle diversions due to increased occupancy and footfall during the festive season," the airline sources said.
The airlines learnt to have met top officials of Civil Aviation on Wednesday and flagged over their ability to manage the ongoing disruptions, with sources noting that a full cost assessment is yet to be completed, but the effect is likely to be moderate.
Industry estimates suggest each diversion cost Rs 50-60 lakh for domestic flights. While long-haul, international flights may incur must higher cost.
"Quantum is not clear but this is the situation similar to weather diversion, where airlines to bear costs for crew, passengers and goodwill. In many cases, international resources are involved which adding up the bill, a source cited above said.
Separately, the government sources said that the centre is taking steps to address the issue. The Ministry of Civil Aviation, in collaboration with the Ministry of Home Affairs and the Bureau of Civil Aviation Security, is in talks with law enforcement agencies to take action against those responsible, according to the government sources.
Civil aviation department is also seek Telecom authorities intervention on identifying callers and people who sent the tweets and email to some of the airlines.
One proposal under consideration is adding hoax callers to the “no-fly” list, which would prevent them from flying with Indian carriers in the future, government sources said, adding that all relevant agencies are jointly examining the matter. Air India has suggested that financial losses resulting from these incidents should be recouped from those responsible, according to NDTV report. In the meantime, the MHA has instructed the Central Industrial Security Force at all airports to remain vigilant, NDTV reported.
The Mumbai Police have launched an investigation into the hoax bomb threats and have taken a minor into custody, believed to be responsible for the threats. The messages were traced to Rajnandgaon in Chhattisgarh, and it is suspected the minor posted them online.
The hoax incidents have heightened concerns within the airline industry, which is already facing operational challenges during a peak travel season.