Customers can now apply online in RBI's foreign exchange department as a part of the e-governance initiatives, RBI has implemented an application tracking system (ATS) in foreign exchange department which enables customers to file application and later check its status online.
The Foreign Exchange Department of RBI deals with foreign exchange requirement applications related with foreign investment in India, Indian investment abroad, exports, imports, travel and non-travel related purposes.
The application tracking system (ATS) is one of the major e-governance initiatives, the Reserve Bank of India (RBI) said in a notification.
"Foreign Exchange Department, Central Office and its 17 Regional offices have since adopted the ATS, to facilitate the customers to apply and track the status of the applications online," RBI said.
The ATS facilitates the customers to submit their applications online and also track the status of an already filed or submitted application.
RBI said customers who have submitted applications physically at the counters of Foreign Exchange Department would be required to indicate a valid e-mail id in the application.
"Status of all letters/applications (other than statements and returns) requiring a reply from the Foreign Exchange Department can be tracked by accessing the ATS," RBI said.
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